Privacy policy
Privacy Policy w.e.f. May 2023:
At Gustora, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our website. By using our website, you consent to the collection and use of your personal information as described in this policy.
- Information Collection:
1.1 Personal Information: We collect personal information such as your name, email address, shipping address, and contact number when you place an order or register an account on our website. This information is necessary for order processing, delivery, and customer support.
1.2 Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, browsing actions, and usage patterns. This may include your IP address, browser type, operating system, referring URLs, and pages visited.
1.3 Cookies: We use cookies, which are small text files stored on your device, to enhance your browsing experience and personalize content. Cookies also help us analyze website traffic and improve our website's functionality. You can choose to disable cookies through your browser settings, although this may limit certain features of our website.
- Information Use:
2.1 Order Processing: We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.
2.2 Communication: We may use your contact information to send you important updates, order confirmations, and promotional offers related to our products and services. You have the option to unsubscribe from marketing communications at any time.
2.3 Analytics: We may use the automatically collected information to analyze website usage trends, improve our website's design and functionality, and enhance your overall browsing experience.
- Information Disclosure:
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These service providers have access to the necessary information solely for the purpose of performing their tasks on our behalf and are obligated to maintain its confidentiality.
3.2 Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.
- Data Security:
We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
- Third-Party Links:
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
- Children's Privacy:
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.
- Updates to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will indicate the date of the last update. We encourage you to review the Privacy Policy periodically.
- Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our customer support team. We will be happy to assist you.
By using our website, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please refrain usage of our website.